Refunds for subscriptions

How subscriptions work

When you sign up to one of our subscription plans, the subscription will automatically renew depending on the billing cycle you had chosen (monthly or annually). You acknowledge this upon signing up to the subscription plan, and you are clearly informed about it before subscription. . Unless the subscription is cancelled, it will renew automatically. Wealth World Solutions Limited is not responsible for unwanted subscription renewals out of customer's omission. If you want to avoid being charged automatically for a new billing period, make sure to cancel your subscription before the end of the current billing period.

Canceling subscriptions

To unsubscribe, send us an email to support@wealthworldsolutions.com.

Refunding subscriptions

As a rule, you will not be refunded for the current billing period after your subscription was renewed. Refunds for the past months are not possible. For annual subscriptions, you should request a refund within 30 days from the date of the subscription renewal. Retrospective refunds are not possible. Note that the rollover credits in your account will be removed once you are refunded.

Refunds if your card was stolen

In the unfortunate case in which your card has been used by an unauthorized person, we are able to refund the charges. Please write to us if you suspect this is the case.

Refunds in case of faulty products or bugs

You will be refunded in situations when you are charged incorrectly due to technical problems..

Refunds for prepayments

We cannot refund any prepayments even if you have not used them to purchase products. Unused account balance will expire if not spent after 3 years from the moment the prepayment was made.

Others

You are not eligible for any refunds in cases when we terminate your account due to the breach of our Terms of service. To contact our team, send us an email to support@wealthworldsolutions.com.